Introduction
Many software vendors offer free first-year support to attract customers. In WHMCS, you can achieve this with smart addon setup.
Use Configurable Addons
Create a "Support & Updates" addon with a $0 first-year price and set a recurring yearly fee for renewals.
Automate Renewal Reminders
Use WHMCS hooks like DailyCronJob
to send renewal reminders when the support period ends.
Update Licensing Checks
Include support status in your WHMCS licensing check API to enforce renewals within your software.
Conclusion
Offering free first-year support is easy to implement in WHMCS and helps boost customer satisfaction and sales.
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